Frequently Asked
Questions
Everything you need to know about Bonkers cat food.
How do I transition my cat to Bonkers?
Start by mixing 25% Bonkers with 75% current food for 2-3 days. Gradually increase the Bonkers ratio over 7-10 days until fully transitioned.
Is Bonkers suitable for all cat breeds?
Yes! Our formula is designed for all breeds and life stages, from kittens to seniors.
Where is Bonkers manufactured?
All Bonkers food is made in small batches right here in Nairobi, Kenya, using locally sourced ingredients whenever possible.
Do you offer a satisfaction guarantee?
Absolutely! If your cat doesn't love Bonkers, we'll refund your purchase within 30 days, no questions asked.
What makes Bonkers different from other brands?
Real meat as the first ingredient, no fillers or by-products, small-batch production, and vet-formulated recipes.
Can I feed Bonkers to my kitten?
Yes! Our formula meets AAFCO standards for all life stages, making it perfect for kittens, adults, and seniors.
How should I store Bonkers cat food?
Store in a cool, dry place. After opening, seal the bag tightly or transfer to an airtight container.
Where do you deliver?
We currently deliver within Nairobi and surrounding areas. Countrywide delivery is coming soon!
Is Bonkers grain-free?
Yes! All our formulas are free from corn, wheat, and soy. We use sweet potato as a healthy carbohydrate source.
What if my cat has allergies?
Our limited-ingredient formulas are great for sensitive cats. Consult your vet for specific dietary needs.
How long does delivery take?
Same-day delivery within Nairobi for orders placed before 2pm. Free delivery within Nairobi!
Can I subscribe for regular deliveries?
Yes! Subscribe and save 15% on every order. You can adjust or cancel anytime.
Still have questions?
We're here to help! Contact our team and we'll get back to you within 24 hours.